Network and IT Monitoring

Optimum Asset Management

Network and IT Infrastructure

The current challenges for an optimal management of network and IT infrastructure involve ensuring a good user experience on these platforms, therefore, it is important to have tools that allow maintaining their optimal performance. In this sense, Reto has made the necessary investments in order to have the latest generation tools that allow proactive and permanent monitoring of its clients’ infrastructure. These tools have the necessary elements to detect problems that affect the operation of your business to mitigate problems and increase the productivity of your business.

At RETO we offer our clients monitoring services through different modules focused on different purposes: NPM, QoE, NTA, Compliance and LEM. These modules enable the detection and mitigation of problems in your network infrastructure to minimize the operational and economic impact on your business.

Some of the components of this service are the following:

24x7 remote monitoring with dedicated personnel from Reto's NOC.

Delivery of recommendations for network infrastructure strengthening.

Generation and delivery of periodic network performance reports.

Alert Generation Based On Operational Thresholds

Monitoring of voice and data networks (wired and wireless).

Definition of network performance baselines

Products & Services


Monitoring service through graphs and dashboards, as well as sending alarms for real-time network performance analysis.

Devices in the network

Identification and discovery of new devices in the network.

Creation of Network Topologies

Creation of network topologies, which are integrated with alarm information for a managerial visualization of the operational status.

Bandwidth Monitoring

Bandwidth monitoring and detailed analysis of network traffic at the interface level, identifying bottlenecks and issuing automated alerts.

Operational Status Monitoring

Monitoring of the operational status of the resources of each device on the network. designated in order to prevent failures.

Bandwidth Usage

Detection of bandwidth usage that is being consumed either by user, by applications operating on the network, by protocols used or by network segments.

Traffic Flows

It is capable of receiving traffic flow information through different standards (NetFlow, J-Flow, sFlow, IPFIX.) to ensure compatibility with most networks.


Measurement of users’ quality of experience (QoE), determining whether communication problems are caused by network response times or by the application used.


Backing up configurations and generating inventories of network devices.

Network Device Configuration

Verification that the configuration of network devices complies with internal best practice policies and international regulations (SOX, HIPAA, CISP).

Fault diagnosis and audits

Ability to make comparisons between two configurations of the same device, captured at different points in time, either for fault diagnosis or audit purposes.

Identification of Access Routes

Identification of access routes for problem diagnosis issues. This allows you to visualize the path (source/destination) of an application to identify where you are experiencing problems in the network, such as loss of connection or slowness.

Event Collection and Analysis

Collection and analysis of events and logs from network equipment such as firewalls, switches, routers, servers, IDS/IPS, and applications. With the ability to correlate these logs and events in real time to detect incidents and resolve problems, providing security to the network.

Network Traffic Analysis

Generation of reports with information, parameters and statistics that help analyze network traffic and contribute to the diagnosis of problems.