Privacy Notice


Comprehensive Privacy Notice


This document constitutes the “Privacy Notice” of Reto Industrial, S.A. de C.V. hereinafter “Reto”.

Pursuant to articles 8, 15, 16, 18 and 36 of the Federal Law for the Protection of Personal Data in Possession of Private Parties, we hereby inform you that Reto, domiciled at Via Jorge Jimenez Cantu #20 Col. Plazas del Condado C.P. 52930 in Atizapán de Zaragoza, Estado de México and is responsible for collecting your personal data, the use given to them and their protection.


The privacy of the information of the Data Controllers is very important for “Reto”, that is why the maximum precautions are taken for the safeguarding of personal data, in this sense, we use quality computer security mechanisms to ensure the protection of information in the most complete and effective way.




This Privacy Notice regulates and regulates the form, terms and conditions under which “Reto”, including its subsidiaries and related companies, are empowered and authorized by the Data Subject to obtain, process and transfer the personal data of the Data Subject; describes the information that “Reto” obtains from its customers, suppliers, labor prospects and online users, as well as the handling and treatment to which the personal data for which “Reto” is responsible is subject, and that the Personal Data Holder grants its consent for “Reto” to use its personal information in accordance with the policies described below:


Information we collect.

“Reto” collects diverse information, with the main purpose of fulfilling the purposes of its corporate purpose, in this sense the data collected are:


  1. Recruitment of personnel (labor prospects) and workers:


Due to the characteristics of the service provided and the nature of the work in which access is gained to the client’s facilities, the following information is collected: Name and surname, marital status, Federal Taxpayers Registry, C.U.R.P, affiliation number to the Mexican Social Security Institute, Retirement Savings Fund Administrator, proof of address, Mexican Military Service Card Number, photographs of the applicant’s address, declaration of: (i) no chronic diseases (ii) occupational accidents (iii) Family Illnesses, Family Data: (i) Name of parents and age (ii) Maximum level of education (iii) Details of the medical service that assists them (iv) Parents’ occupation and place of work (v) Number of children, children’s full names, ages and sexes (vi) Bank Account Number, Personal References (i) Full Name, Home Phone Number of the reference (ii) domicile (iii) years of knowing him (iv) kinship.


  1. Customers, prospective customers, suppliers and online users.


Full name of the individual or legal entity, nationality, RFC, document number or valid identification, landline and cell phone number, address, e-mail address, signature, patrimonial data: bank account number and name of the bank; and passwords of electronic equipment.


In order to improve our services, “Reto” or its affiliates will make telephone or telemarketing calls, send requests by e-mail, seminars, congresses or events information.


The information that “Reto” obtains in all cases will be treated confidentially. The Data Subject will voluntarily provide his/her data, either in writing, verbally, electronically, through surveys, with his/her direct access to the ” Reto” website or by sending electronic files or any other type of data, including, but not limited to, direct delivery of information,


If users send “Reto” correspondence, whether e-mails or letters, or if other users or third parties send Reto correspondence about other users’ activities or messages on our site, we may collect and store such Personal Information, including e-mail addresses.


Purpose and use of your data


The purpose of the data previously collected is the fulfillment of the contractual relations to which “Reto” is bound. The data are enunciative but not limitative as long as they are directly related to the provision of the service or the fulfillment of the corporate purpose.


We use the treatment of your personal data for purposes of registration in the internal system of customers and suppliers of “Reto”, manage payments, benefits, insurance, statistical information, internal processing data, commercial promotions, marketing studies, job and commercial offers, sale of products or services, surveys, advertising or similar matters, information on commercial or consumer preferences, income ranges, ranges of studies, age ranges and/or ranges of socio-economic level.


Likewise, with the processing of your data we carry out some or all of the fundamental activities related to the fulfillment of the obligations arising from the contractual and/or commercial relationships that originate and/or derive from the provision of services such as invoicing, quoting, entering into contracts, prospecting internal processing data, commercial promotions, marketing studies, commercial offers, providing the products you have requested, informing you about changes and evaluating the quality of the service we provide, marketing studies, commercial offers, provide the products you have requested, inform you about changes in them and evaluate the quality of the service we provide, develop internal studies on the interests, behaviors and demographics of users to better understand their needs and interests and offer better services or provide related information.


We send information or e-mail messages about new services, display advertising or promotions, banners of interest to our users, news about Reto, in addition to the information expressly authorized.


We share Personal Information (including email address) with service providers or outsourcing companies that help improve or facilitate operations through Reto, such as: a) Transportation services; b) Means of payment, insurance or intermediaries in the management of payments; c) Call centers.


In this sense, it is mentioned that if the user and/or owner prefers, he/she can request to be excluded from the lists for the sending of promotional or advertising information.


Reto will ensure that certain standards of personal data protection are met with the supplier(s) hired by “Reto” for the fulfillment of its objectives and contractual obligations, through the signing of agreements or agreements whose purpose is the privacy of personal data of our users. However, Reto is not responsible for the improper use of the user’s Personal Information by these companies or Internet sites. If Reto decides to disclose or share Personal Information with third parties that are not service providers or companies affiliated or related to Reto, we will require your consent.



Confidentiality of information


Reto will not sell, rent or share Personal Information except as set forth in these policies, and in this regard we will do everything in our power to protect the privacy of the information. It may happen that by virtue of court orders, or legal regulations, Reto undertakes to disclose information to authorities or third parties under certain circumstances, or in cases where third parties may intercept or access certain information or data transmissions in which case Reto will not be liable for the information that is disclosed.


Excluded Data


The “Reto” website may include links to third party websites. If you access such links, you will leave the “Reto” website and Reto assumes no liability in connection with such third party websites. If you post, comment or share personal information, including photographs, in any public forum, social network, blog or other such forum, you should be aware that any personal information you post may be read, viewed, collected or used by other users of such forums, and may be used to contact you, send you unsolicited messages for purposes that neither you nor “Reto” can control.


As a result, “Reto” is not responsible for the personal information you choose to send to these forums or social networks.




The user, client, owner and/or visitor of the Reto website knows and accepts that Reto may use a tracking system through the use of cookies (hereinafter referred to as “Cookies” ).


Cookies” are small files that are installed on the hard disk, with a limited duration in time that help to personalize the services.


We also offer certain features that are only available through the use of “Cookies”.


Cookies are used to understand the interests, behavior and demographics of visitors to or users of our Web Site in order to better understand their needs and interests and to better serve or provide them with related information.


We will also use the information obtained through the “Cookies” to analyze the pages browsed by the visitor or user, the searches performed, improve our commercial and promotional initiatives, display advertising or promotions, banners of interest, news about Reto, improve our offer of contents and articles, customize such contents, presentation and services; we may also use “Cookies” to promote and enforce site rules and safety. Reto may add “Cookies” to the e-mails it sends to measure the effectiveness of promotions.


We additionally use the “Cookies” so that the user does not have to enter his password so frequently during a browsing session, also to count and corroborate registrations, user activity and other concepts for the Challenge Program and other commercial agreements, always with the objective of the installation of the “Cookies”The information will be used for the benefit of the user who receives it, and will not be used for other purposes unrelated to Reto.


Rights of access, cancellation, rectification and opposition of personal information (ARCO Rights).


Users and/or owners may exercise their rights to access, cancel, rectify, and update their Personal Information, as well as to oppose the processing thereof, all in accordance with the provisions of the applicable regulations.


The owners guarantee and are responsible, in any case, for the truthfulness, accuracy, validity and authenticity of the Personal Information provided, and undertake to keep it duly updated. At any time, the owner, user, employee, customer and supplier shall have the right to request Reto to exercise the rights conferred by law, as well as the revocation of their consent by sending the corresponding request in writing to the following e-mail address: in accordance with the “Form for the Exercise of ARCO Rights and Revocation of Consent” which is available on the website or otherwise the format sent by the owner to your preference, provided it contains the requirements of law.


It is understood that in order for “Reto” to correctly and timely attend to any of the requests referred to in this section, the holder’s request must prove his/her identity according to the information specified in the “Form for the Exercise of ARCO Rights and Revocation of Consent”.


The user and/or holder of personal data acknowledges and accepts that one of the purposes of the processing of his/her personal data is to comply with his/her contractual and/or commercial obligations that he/she has and/or will have with “Challenge” Therefore, you may not cancel and/or oppose the processing of personal data that may and/or could affect and/or restrict the fulfillment of the same.


“Reto” through its personal data department will respond to your request to your ARCO Rights and the reasons for its decision by e-mail within 20 working days, counted from the day the holder’s request was received. In the event that the ARCO rights request is answered in an affirmative or appropriate manner, the requested changes will be made within a maximum period of 15 business days, “Reto” may notify you within the aforementioned terms the extension of the same, only once, for a period equal to the original.


“Reto” may deny access (“THE REFUSAL”) for the holder to exercise his ARCO rights, in the cases permitted by law, so it must inform the holder the reason for such decision.


The exercise of ARCO rights will be free of charge, but if the holder reiterates his request in a period of less than twelve months, the costs will be three months the General Minimum Wage in force in the Federal District, plus the V.A.T., unless there are substantial modifications to the Privacy Notice, which motivate new ARCO requests. The holder must cover the justified shipping costs or the cost of reproduction in copies or other formats and, if applicable, the cost of certification of certain documents.


Modifications to the privacy notice


“Reto” may modify at any time the terms and conditions contained in the Privacy Notice and/or Privacy and Confidentiality Policies and/or e-mailing practices. If Reto decides to make any material changes, we will notify you by posting an updated version in this section, by sending you an e-mail, or by informing you on the home page or other sections of the site to keep you updated of the changes.



If “Reto” makes material changes in the way your Personal Information is managed, we will notify you by e-mail so that you can make an informed decision as to whether or not you consent to your Personal Information being used in that manner. If you do not agree to these terms, your Personal Information will not be used in any manner other than what was disclosed at the time it was collected.


Data storage.


Once the data is received, it will be processed and stored in a database that may be managed by “Reto” or by a third party (inside or outside the country where the Data was provided) with which “Reto” has a contract for such purposes.


Reto will incorporate protection mechanisms in order to avoid “as far as possible” deviations, adulteration, loss, consultation or unauthorized processing of the Data.


Data Transfer


The Data may be transferred to, stored and processed in the domestic country or in a country other than the country in which it was provided, in which case Reto will transfer the information in accordance with applicable data protection law.


The Data Subject understands and agrees that Reto is authorized to use, store, disclose and transfer the data. In this case, Reto will enter into contracts with the third parties to whom it provides the data, in which the restrictions and other terms and conditions of this Privacy Notice will be incorporated.


Reto may also provide some of the data to suppliers of goods or services who need to know this information. These providers include, but are not limited to, credit card processors, providers of marketing campaigns, customer service and support provided in real time, e-mail service providers and automated data processors. Such service providers are contractually obligated to maintain the confidentiality of data in accordance with this Privacy Notice.


If you do not express your opposition to the transfer of your data, it will be understood that you have given your consent to do so. In this sense, the holder will have to communicate to us through the mechanisms that we have implemented the non-consent to transfer their personal data in the terms indicated in this privacy notice.


It is noted that the holder has a period of five working days to, if applicable, express their refusal for the processing of their personal data, by writing freely to the mail:


Contact Information


If you are interested in exercising your ARCO Rights or revoking your consent:

Send request to: We kindly ask you to confirm by telephone to guarantee its reception at: (55) 85039020 Ext. 9079.